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How ink704 Handles Your Personal Information

This policy explains what we collect, why we collect it, and how you can control it. Your account data and wallet activity — whether you deposit via DANA, OVO, or GoPay — are handled with clear purpose and kept only as long as necessary.

DANA, OVO, GoPay coveredAccount data transparencyYour access rights includedIndonesia-region scope
ink704 How ink704 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply consistent data handling practices across every part of your account — from the moment you register through each deposit and session. Players in Tangerang and across Indonesia reach the same data protections regardless of which wallet they use. Here is what that looks like in practice.

Cookies and Session Data

We use cookies to keep your session active and to remember lobby settings. You can clear cookies through your browser; this will log you out and reset saved preferences.

Account Security

Login attempts are monitored and unusual activity triggers a verification step. We recommend using a unique password and confirming your contact details stay current.

Data Retention

Active account data is retained while your account is open. After closure, records are held only for the period required under applicable local regulations, then deleted.

Requesting Changes

You can ask us to correct inaccurate details or delete data not required for legal hold. Submit the request via live chat or email with your account ID attached.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Have a question about your data, want to request a correction, or need to know exactly what we hold on your account? Our support team handles privacy requests directly — reach out through any of the channels below and include your registered account email so we can locate your records without delay.

Live Chat Open the chat widget inside your account dashboard. Available for account holders with a verified email and active session.
Email Support Send your data request or privacy question to our support address. Include your account ID so we can pull your records accurately.
Help Center The Help Center covers common privacy questions — session data, cookie settings, and how to request account deletion or data export.

Common Questions About Your Data and Rights

These are the questions we hear most from account holders about how their information is used. If your question is not covered here, our support team can respond directly to account-specific queries.

We collect your name, email address, and the contact details you submit at registration. If you verify your account, ID document data is also stored for the duration required by applicable regulations.

No. When you deposit via DANA, OVO, or GoPay, the transaction is confirmed by the payment provider. We record the outcome and amount — not your wallet PIN or full credentials.

Contact support via live chat or email with your registered account ID. We will confirm what records exist and how they are categorised under our current retention schedule.

Yes. Once your account is closed, you can request deletion of non-essential data. Records subject to a legal hold period under local law are kept until that period ends, then removed.

We do not sell your data. We share only what is required to process payments, verify identity, or comply with a lawful regulatory request under Indonesia law where applicable.

Cookies maintain your active session and save lobby preferences. Disabling them through your browser settings will log you out. Core account functions require session cookies to work correctly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.