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How We Run ink704 and What Applies to You

These legal terms set out the conditions under which ink704 operates and what you agree to when you use your account, make deposits via DANA, OVO, or GoPay, or access any part of the lobby.

Account TermsPrivacy & DataPayment ConditionsEligibility RulesContact Rights
ink704 How We Run ink704 and What Applies to You
ACCOUNT SECURITY STANDARDS

How We Protect Your Data and Account

Your account data and payment details are handled under specific practices designed to keep them secure and accessible only to you. Here is how each area works at ink704.

Data Handling

Account registration data — name, contact details, and linked wallet identifiers for DANA, OVO, or GoPay — is stored on secured servers. We do not share your data with third parties outside of payment processing requirements.

Cookie Use

We use session and preference cookies to keep your lobby state, language setting, and login session consistent across visits. You can manage cookie preferences through your browser settings at any time.

Account Security

Login is protected with OTP verification sent to your registered mobile number. If you believe your account has been accessed without your permission, use the in-app support chat to flag it immediately for review.

Data Retention and Deletion

We retain account data for as long as your account remains active and for a period after closure as required under applicable rules. To request deletion, contact us via email with your account name and registered wallet type.

LEGAL CONTACT PATHS

Reach Us on Legal and Policy Matters

If you have a question about how these terms apply to your account, want to request a copy of the data we hold, or need to raise a policy concern, we have three contact paths open to you. Responses to legal and data queries are handled separately from general support to make sure they reach the right team.

Team online

In-App Support Chat

Open the support tab inside your account to submit a legal or policy query directly. This channel is monitored by our account compliance team for account-specific matters.

Email — Legal Queries

Send detailed legal requests or data access queries to our support email. Include your registered account name and the wallet type you use — DANA, OVO, or GoPay — for faster routing.

Account Help Centre

Our help centre covers common policy questions around account verification, payment eligibility, and data requests. It is accessible from any device without logging in.

Common Questions About Our Legal Terms

These are the questions we see most often about how our legal terms, data practices, and account policies actually work in practice.

Account access depends on local law. ink704 is available in regions of Indonesia where access is permitted under applicable legislation. If access is not lawful where you are, you should not register.

We collect your name, contact details, and the wallet identifier you use — DANA, OVO, or GoPay. This is used for account verification and to match your payment identity when withdrawals are processed.

Send a data access request to our support email, including your registered account name and wallet type. Our compliance team handles these separately from general queries and will respond with your data on file.

Withdrawals are held when the name on your DANA, OVO, or GoPay wallet does not match your registered account name. Contact our in-app support chat to resolve the mismatch and clear the transaction.

Yes. When we make material changes to our legal terms, we notify you by email to your registered address. Continued use of your account after notification means you accept the updated terms.

Contact us via email with your registered account name and the wallet type linked to your account. We will process the closure and initiate data deletion in line with our retention obligations under applicable rules.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.