Log In to ink704 and Pick Up Where You Left Off
Your ink704 account connects you to the lobby, your wallet balance, and your DANA, OVO, or GoPay deposit history in one place.
How We Protect Your Account
Account security at ink704 runs on SSL encryption across every page — your login credentials and wallet data travel encrypted from your device to our servers. Identity verification is a one-time step that protects both you and your funds; it means withdrawals can only go back to the wallet you registered with. We do not store your DANA, OVO, or GoPay PIN at any point — those stay inside your wallet app. Account access and data handling comply with applicable data protection obligations for eligible regions.
SSL encryption
Every login request and wallet transaction is encrypted end-to-end. The padlock in your browser's address bar confirms the connection is secure before you type anything.
Identity verification
A one-time check matches your registered name to your e-wallet account. This step prevents withdrawals from being redirected to an unverified destination.
No wallet PIN storage
ink704 never stores or sees your DANA, OVO, or GoPay PIN. Payment confirmation happens entirely inside your wallet app, keeping your PIN private to you.
Data protection
Personal data collected at login is handled in line with applicable privacy obligations for supported regions. You can request a data summary via the account settings page.
What to Expect When You Sign In
Signing in starts with your registered email and password. If you have two-step verification active, you'll receive a one-time code via SMS or email — enter it on the next screen to confirm it's you. First-time account holders go through a short identity check before the wallet is fully unlocked; this typically involves confirming the
e-wallet name you registered with, such as the name on your DANA or OVO account, so withdrawals route back to the right place. If you forget your password, the reset link lands in your inbox within a few minutes. Our account team can also assist via live chat if the reset email doesn't arrive. Keep
your login credentials separate from your wallet PINs — your ink704 password and your GoPay or DANA PIN are different things, and mixing them up is the most common reason people get locked out.
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Two-step verification An OTP sent to your registered number or email adds a second layer so only you can access the account, even if your password is ever exposed.
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Wallet identity check Your e-wallet name is confirmed once during setup so that DANA, OVO, and GoPay withdrawals always land in your own account without delays.
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Password reset path Hit the forgot-password link on the login screen. A reset email arrives promptly, and live chat support can walk you through it if needed.
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Session security Each login session is tied to your device and browser. Logging out from a shared device clears the session immediately and protects your balance.
Account
Signing in starts with your registered email and password. If you have two-step verification active, you'll receive a one-time code via SMS or email — enter it on the next screen to confirm it's you. First-time account holders go through a short identity check before the wallet is fully unlocked; this typically involves confirming the e-wallet name you registered with, such as the name on your DANA or OVO account, so withdrawals route back to the right place. If you forget your password, the reset link lands in your inbox within a few minutes. Our account team can also assist via live chat if the reset email doesn't arrive.
Open Your AccountYour details are encrypted for secure account access.
Get Help with Your ink704 Account
If something goes wrong during login — a failed OTP, a locked account, or a deposit that didn't credit — our account team handles it through live chat, email, and a dedicated Indonesia support line. Live chat is accessible directly from the login page, so you don't need to be logged in to reach us. Response times and channel availability vary; check the contact page for current hours.
Live chat
Available from the login screen and inside the lobby. Describe your issue and an agent picks it up — no need to be logged in to start a chat about access problems.
Email support
For account verification issues or wallet name mismatches, email support allows you to attach screenshots. Useful when an OTP or reset email hasn't arrived as expected.
Indonesia support line
Phone support for Indonesia handles account lockouts, identity check questions, and wallet-linking issues in local language. Check the contact page for current operating hours.
Fund Your Account via DANA, OVO, or GoPay
Once you're logged in, the cashier tab sits at the top of the lobby. Choose DANA, OVO, or GoPay from the deposit options, then open your wallet app and send to the account number shown — confirm with your wallet PIN and the balance updates on your ink704 account. There's no need to switch between apps more than once. GoPay and OVO transfers route through the same mobile banking infrastructure Indonesians use every day, so the process feels no different from splitting a payment at a warung. ShopeePay and LinkAja are also listed where available.
DANA
Open your DANA app, enter the account number shown in the cashier, confirm your PIN, and the deposit reflects in your ink704 wallet without leaving the app.
OVO
OVO transfers use the same flow — account number, PIN confirmation, done. Your OVO registered name must match the name on your ink704 account for withdrawals to clear.
GoPay
GoPay users send directly from the Gojek app. The account number in the cashier changes per session for security, so always copy the current one rather than reusing a saved contact.
ShopeePay & LinkAja
Additional local wallet options appear in the cashier where available. Availability depends on your region and is subject to local law and eligible area conditions.
Login and Account Access — Your Questions Answered
The questions below cover the situations account holders ask about most — from OTP issues to wallet linking and account recovery. If your question isn't here, live chat on the login page connects you directly to the account team.
ink704 Login
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.